FAQ

Q. What is your policy on returns.

A. Due to all of our products being bespoke, we are unable to accept returns.

 

Q. Why isn’t the colour of the bed the exact same as shown in the photo.

A. The colour of the fabric may vary depending on the conditions on the lighting in the samples pictures.

 

Q. Are the beds washable?

A. Each bed has a zipper so that the cover can be removed and washed separately.

 

Q. Do you ship internationally?

A. Charges will apply depending on the country.

 

Q. Do you cater for big dogs?

A. Yes, we go up to size giant for bigger paws.

 

Q. Are the beds good for other pets like cats?

A. Certainly, all of our beds are find for all household pets.

 

Q. What if i want something special or different?

A. We can design anything you need, just call or email for a personal quote.

 

Q. How long does delivery typically take?

A. Delivery on your pet bed will vary depending on how custom it is, size, etc. We aim to get them delivered to you as soon as possible. There is a 3-4 week turn around time at the moment due to high demand.

 

Q. Where are all your dog beds made?

A. All our products are exclusively made in the UK

 

Q. Can i call or email you for advice?

A. Yes. You can email, call or message us on our social media and we will reply almost instantly

 

Q. Will my dog like it?

A. We’ve yet to come across a pet that does not like our beds, they take to them like a duck to water.